Touchscreen non-responsive since airbag replacement??

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wes_ds3
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Joined: 19 Feb 2026, 12:53

Touchscreen non-responsive since airbag replacement??

Unread post by wes_ds3 »

Hi All.

first time I got in the car since I had the airbags done, the touchscreen had become unresponsive. It was perfectly fine before.
Everything still works, I just cant access or use any of it. I can use the stalk buttons to change stations etc but that's it.
Anyone had this issue? my mechanic doesn't really have any solutions and I don't want to throw money at a replacement head unit or screen if its not going to help.

Any help would be much appreciated

Thanks in advance
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Paul-R
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Re: Touchscreen non-responsive since airbag replacement??

Unread post by Paul-R »

Who did the airbags? Unless it was a long time ago I would contact them first of all.
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.

Inside every old person is a young person wondering what the hell happened.

"Trying is the first step towards failure" ~ Homer J Simpson
wes_ds3
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Joined: 19 Feb 2026, 12:53

Re: Touchscreen non-responsive since airbag replacement??

Unread post by wes_ds3 »

Paul-R wrote: 19 Feb 2026, 17:07 Who did the airbags? Unless it was a long time ago I would contact them first of all.
It was organised by Formel D who've been less than useless at responding to me to be honest but i have tried and grown tired of waiting
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mickthemaverick
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Re: Touchscreen non-responsive since airbag replacement??

Unread post by mickthemaverick »

Out of interest I looked up Formel D and found this website:
https://find-and-update.company-informa ... 6/officers

The list of directors makes rather disturbing reading, what made you use them to organise your recall? and where did you take the car or was it collected? :)
I used to be indecisive, now I'm not so sure!
I used to ride on two wheels, but now I need all four!
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Paul-R
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Re: Touchscreen non-responsive since airbag replacement??

Unread post by Paul-R »

They certainly get through a lot of directors and secretaries. As I read it there's only one director currently and have been without a secretary since 2019!
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.

Inside every old person is a young person wondering what the hell happened.

"Trying is the first step towards failure" ~ Homer J Simpson
wes_ds3
Posts: 4
Joined: 19 Feb 2026, 12:53

Re: Touchscreen non-responsive since airbag replacement??

Unread post by wes_ds3 »

mickthemaverick wrote: 19 Feb 2026, 17:31 Out of interest I looked up Formel D and found this website:
https://find-and-update.company-informa ... 6/officers

The list of directors makes rather disturbing reading, what made you use them to organise your recall? and where did you take the car or was it collected? :)
Wasn't my choice, Citroen got in touch and organised them coming to my house for the work
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mickthemaverick
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Re: Touchscreen non-responsive since airbag replacement??

Unread post by mickthemaverick »

In that case I'd go back to Citroen and tell them the contractor they sent damaged your car and won't respond to your requests. :)
I used to be indecisive, now I'm not so sure!
I used to ride on two wheels, but now I need all four!
wes_ds3
Posts: 4
Joined: 19 Feb 2026, 12:53

Re: Touchscreen non-responsive since airbag replacement??

Unread post by wes_ds3 »

mickthemaverick wrote: 20 Feb 2026, 08:21 In that case I'd go back to Citroen and tell them the contractor they sent damaged your car and won't respond to your requests. :)
They won't answer either lol