We cannot currently deliver notification or registration emails to users with @outlook.com an @hotmail.com email addresses.
This is due to Microsoft having designated our server as being a junk mail source, apparently because some users have been moving our notification emails to their 'junk' folders.
There appears to be nothing that we can do about this in the short term. It may resolve itself, or it may not.
Restrictions for users with @outlook.com and @hotmail.com addresses - RESOLVED
Moderator: myglaren
- GiveMeABreak
- Forum Admin Team
- Posts: 37014
- Joined: 15 Sep 2015, 19:38
- Location: West Wales
- My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow - x 5648
Re: Forum emails undeliverable to users with @outlook.com addresses
This might also be a good idea to remind members that they should review their board notifications and switch off any emails they do not want to be notified of - this may help reduce the number of unnecessary emails sent out:
Click the images to Zoom
Click the images to Zoom
- Go to your User Control Panel, accessible by clicking your user name at the top right of the Forum as shown below:
- Next, choose BOARD PREFERENCES from the tabs displayed:
- Next select EDIT NOTIFICATION OPTIONS
- Now uncheck any email notifications from the list that you do not wish to receive.
Please Don't PM Me For Technical Help
Marc
Marc
- xantia_v6
- Forum Admin Team
- Posts: 9053
- Joined: 09 Nov 2005, 22:03
- Location: France or NewZealand
- Lexia Available: Yes
- My Cars: -
1997 Citroen Xantia V6 (France)
1999 Citroen XM V6 ES9 (France)
2011 Peugeot 308 CC THP 155 (NZ)
1975 Jaguar XJ-S pre-HE (NZ) - x 825
Re: Forum emails undeliverable to users with @outlook.com addresses
And if anyone reading this has been in the habit of moving our notifications to their junk folder, could you please drag as many as you can find back into your inbox, as that will improve our reputation rating.
- Paul-R
- Donor 2023
- Posts: 6916
- Joined: 07 May 2009, 16:24
- Location: Wirral, NW England; Vaucluse 84, France
- Lexia Available: Yes
- My Cars: 2015 1.6 Blue HDi 120 Peugeot 308 Active SW
2013 2.0 HDi 163 C5 Exclusive Tourer
2003 2.0 HDi 110 C5 Exclusive Estate (Gone)
2001 2.0 HDi 90 Xsara Estate (Gone) - x 1369
Re: Forum emails undeliverable to users with @outlook.com addresses
But if the emails are now being blocked by MS then surely it's now too late for most people if the spam folder has been emptied?
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
- GiveMeABreak
- Forum Admin Team
- Posts: 37014
- Joined: 15 Sep 2015, 19:38
- Location: West Wales
- My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow - x 5648
Re: Forum emails undeliverable to users with @outlook.com addresses
They also use data algorithms to determine spam - so the more people that 'un-junk' them, the more this will improve.
Please Don't PM Me For Technical Help
Marc
Marc
- Paul-R
- Donor 2023
- Posts: 6916
- Joined: 07 May 2009, 16:24
- Location: Wirral, NW England; Vaucluse 84, France
- Lexia Available: Yes
- My Cars: 2015 1.6 Blue HDi 120 Peugeot 308 Active SW
2013 2.0 HDi 163 C5 Exclusive Tourer
2003 2.0 HDi 110 C5 Exclusive Estate (Gone)
2001 2.0 HDi 90 Xsara Estate (Gone) - x 1369
Re: Forum emails undeliverable to users with @outlook.com addresses
Yes but that assumes that they are there to unjunk!
Whenever something in my spam folder I take a look at it and either move it to my inbox (before deleting) or hit the delete button. I keep a very clean spam box!
Whenever something in my spam folder I take a look at it and either move it to my inbox (before deleting) or hit the delete button. I keep a very clean spam box!
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
- myglaren
- Forum Admin Team
- Posts: 25370
- Joined: 02 Mar 2008, 13:30
- Location: Washington
- My Cars: Mazda 6
Ooops.
Previously:
2009 Honda Civic :(
C5, C5, Xantia, BX, GS, Visa.
R4, R11TXE, R14, R30TX - x 4889
Re: Forum emails undeliverable to users with @outlook.com addresses
Don't bin them from the spam file - it alerts the spammers to an active email address, just as if you had opened them.
They will self-purge after 30 days.
They will self-purge after 30 days.
-
- Posts: 947
- Joined: 16 Oct 2014, 12:17
- Location: Meath Ireland
- My Cars: 2008 Laguna 1.5 DCi
- x 235
Re: Forum emails undeliverable to users with @outlook.com addresses
Just mark one email as "not junk" they should go to inbox after that, well they do in thunderbird mail anyway
Oh buggle
- Paul-R
- Donor 2023
- Posts: 6916
- Joined: 07 May 2009, 16:24
- Location: Wirral, NW England; Vaucluse 84, France
- Lexia Available: Yes
- My Cars: 2015 1.6 Blue HDi 120 Peugeot 308 Active SW
2013 2.0 HDi 163 C5 Exclusive Tourer
2003 2.0 HDi 110 C5 Exclusive Estate (Gone)
2001 2.0 HDi 90 Xsara Estate (Gone) - x 1369
Re: Forum emails undeliverable to users with @outlook.com addresses
Any email in in my spam folder has all links disabled so I can't see how that would happen. Also there's a button there labelled [Empty] which invites being clicked.
This is what I do but some still (very occasionally) end up there.
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
- xantia_v6
- Forum Admin Team
- Posts: 9053
- Joined: 09 Nov 2005, 22:03
- Location: France or NewZealand
- Lexia Available: Yes
- My Cars: -
1997 Citroen Xantia V6 (France)
1999 Citroen XM V6 ES9 (France)
2011 Peugeot 308 CC THP 155 (NZ)
1975 Jaguar XJ-S pre-HE (NZ) - x 825
Re: Restrictions for users with @outlook.com and @hotmail.com addresses - RESOLVED
Finally, after a month of sending repeated support requests to Microsoft, and spending quite a bit of time researching and rewriting some of the forum software to be more RFC compliant, we have been advised that Microsoft are no longer blocking our emails.
Note that in the meantime, to reduce the quantity of bounced emails, we have adjusted the notification settings of some users to switch off email notifications of watched topics and watched forums. If you find that you are not getting the email notifications that you expect, see Marc's post above on changing your notification options.
Note that in the meantime, to reduce the quantity of bounced emails, we have adjusted the notification settings of some users to switch off email notifications of watched topics and watched forums. If you find that you are not getting the email notifications that you expect, see Marc's post above on changing your notification options.