Hi Windy,
The voltage on terminal 3 comes from the fuse box, so that’s normal.
That part works, because you've had the fans spin up the thread.
Even with the key out, the 12 Volts from the 5 Amp fuse on relay terminal 1 must come through the relay coil to terminal 2, and also to Bitron terminal 1.
When the fans are not spinning, the Bitron lets the voltage come in from relay pin 2, and does nothing about it.
To run the fans, the Bitron shorts its pin 1 to earth, causing earthing of relay pin 2 to energise the coil and close the relay.
If there’s 12V on pin 1 of the relay, but nothing on pin 2, it means that the voltage isn’t coming through the relay coil from pin 1.
Since the relay is known to be good, it can only be making bad contact in the socket pins 1 or 2.
The relays can be swapped all around, providing that the lower one has a centre pin.
