French Car Forum

My Citroen smartphone app said I need to update the touchscreen, and sent me this email (exactly as shown):

Hello,
Your navigation system will be updated by CITROËN Update Application. This application will prepare the USB key that you should use in your vehicle.
If you have already installed the application, open it and start the download of the...

Good evening, I also have an issue with my car. The music volume decreases when there is more bass in the song, without any option to adjust the volume based on speed or any other way. This happens both when I'm using Bluetooth on my iPhone 12 and when using a cable. I've also tried with Samsung, and it behaves the same way. Only on the radio does...

Hello everyone, I'm new here so I hope it's okay to ask this question.

My wife recently purchased a 2017 Citroen Berlingo and she is already in love with it after just a few days. I was wondering if there is a way to update the firmware on the infotainment system. Currently, it only has Apple CarPlay and Mirrorlink, but I have heard that it is...

Hi.
My berlingo 2020 K9. 131hp automatic.
VIN: VR7**************[VIN obfuscated, can be read by forum staff]**************[VIN obfuscated, can be read by forum staff]
Equipment: parking sensors, Rear view camera, Lane assist, Sign recignition.

I have the navigation when the phone is connected.

My question is it possible to install a gps antenna on this radio? and how?
Is it possible to get the 360 reversing function?
Is it possible to get...

Hi, I have a 2016 C4 Confort Techno Plus. (1.6 BlueHdi version) I heard its Carplay could be activated. I researched everywhere and I couldn't find a solution. The authorized services told me they can not activate Carplay. How can I activate it? Could it be activated by a software update? I downloaded Citroen Update app to my Windows laptop and I...

Hey.
New to this.
I have a 2017 citroen dispatch with mirrorlink display.
I got a new samsung a15 phone with built in android auto. It connects with the system but take about 4 minutes to load and each command can take about 4 minutes to complete.
Spotify will play as soon as the usb cable is plugged in but the screen is black for minutes .
My old...

So I'm trying to connect my phone for sat nav in my 5008 but get the message connect a usb which I have done but no response, the lead is new and starts to charge but when I press the sat nav button it has the same message. The usb option remains greyed out. I have read through the forums and seem to have the correct version mine having the letter...

Hello everybody, last year in March I bought a used C4 Picasso 2013 with a faulty top screen. It had black dead spots all over it. I knew it is a common problem on these displays and got a great deal over it.

Since Citroen wants a lot of money for a new assembly and it will fail again eventually I tried to find a company that repairs them. I got...

Hello to Everyone, I have had the usual problems on updating both the head unit and the maps. I have downloaded the Citroen Download tool but when connected to that ıt won't download the needed downloads. I have only managed to download the maps not the head unıt but the update did load either. I assume I need to first update the head unit or at...

Hi all not sure what I’m doing but here goes
I have a 2016 relay van with tom tom radio with DAB it was all working fine up till a month ago then it started to go on and off when tuned to DAB but ok on FM I have tried to update the firmware with a link off this site but it says unable to load update error code 127 could anyone help with an other...

Hello. I'm just about to enter the world of DS5 ownership, all very exciting. I understand there were various different head units at different times, I wondered if someone here would know what unit it was from a blurry photo (attached)? Sorry, it's the best I have at the moment.

Headunit.jpg

I've ordered it but haven't collected it yet, I'm...

I’m struggling to find out how to set a default screen (of my choice) on start up. :oops: Heeeelp please.

Hello.
I am interested in obtaining video feed from 4(5) pin FAKRA connector between head unit (Continental NAC) and head display and decoding it to analog (composite).

As far as I understand the harness is is 2-way gigabit LVDS. The decoding chip used by the display unit is Maxim MAX9260GCB/V.

Aftermarket video feeder/inserter interfaces use...

Hello I'm hoping someone can help me

I have a 2020 citroen dispatch 2020 stereo with android auto

The app tells me there's an update available unfortunately the update program doesn't connect to the Internet tired on 3pcs different Internet no luck.

Citroën emailed me the update file and a key file

Iv formatted copied to 2 different memory...

I've just put a deposit down on a 2017 DS5, VIN is VF7**************[VIN obfuscated, can be read by forum staff]
I've always wanted a DS5, can't believe it's happening! :-D It seems fitting to replace my C5 X7 with one.

I believe it has NAC Wave 1 - the software had Carplay and Mirrorlink available, and FW 7.1.3.
I think it should have the Connected Services, but I'm not sure. It had the...

Good evening

Has anyone come across error code 28 when trying to update the maps via usb - it's not listed in the update instructions I got from Citroen

Many thanks

Roonster67

Hi just wondering where I can find firmware update for my car. The MyCitroen app isn't working for me. I also can't find anything on citroen website. I've seen some posts here for firmware updates but I'm not sure if they apply to my car. Cheers.
VIN - VF7**************[VIN obfuscated, can be read by forum staff]

Hi there!

I've just bought a 2019 Citroen relay that I'm in the process of converting to a camper :-D I've been given two weeks to sort it out before our Ferry to France...

The DAB radio doesn't work, but I'm thinking that's aeriel related as you can browse stations, just nothing plays. Regardless, I'd like to update the firmware - would...

Hello there!

I am sorry in advance if this is a wrong place to ask, as it might be a completely Citroen-side problem, but I have already tried updating in a dealership in my country (eastern Europe) and they were unable to do so but they say that the update exists.

I have been trying to update the firmware and navigation in my car, but for some...

Similar to this post

After reading this I have realised that the app is the issue, Please could i be provided with the software update file so that I can update my satnav.

I have a Citroen berlingo 2021

Is it possible to connect a CD player to the NAC?

Hey all,

As of late, my SMEG+IV2 seems to be on it's way out, complaining of a phantom USB device not available. Power supply fault. Please disconnect all devices. - There isn't anything plugged into the USB port, and the message can't be dismissed (or, it can but will come back immediately, functionally bricking the SMEG)

I found this thread,...

Hi all. Bought a 2017 SpaceTourer. Love the van. However, only the Apple CarPlay and MirrorLink icons are visible in the app menu. Android Auto is not there. The Android Auto compatibility site however, shows that the this model is compatible with Android Auto. I have updated the NAC firmware, tried multiple cables and Android phones, including a...

I have the same model car with a wave 2.1 NAC and MirrorLink but I can't find the correct link to the update to enable Android Auto and the Update link provided by Citroen with my vin number doesn't work
can anyone post the link to the latest wave 2.1 firmware here?

Some more info about psa version:
HMI version: 21.616.53.17.00
imx version:...

Citroen C4 from 2018, during a conversation after connecting via Bluetooth, I cannot hear the voice of the person I am talking to, only a fraction of a second of buzzing and then nothing. What could be the reason?
Sometimes it happens that you can talk normally, then suddenly the sound stops and you can't talk for a few days, then it miraculously...

Hello,

I am struggle to get some info about original parts, have access to service box but some part numbers different from numbers on actual part, for example sat nav head units,

Hello,
I have a C4 GP 2015 that has been upgraded wit an RCC (wave 2) that I got from ebay. It works well but recently Android Auto stopped working so I thought Id update as i am one version behind. As my VIN does not match my rcc unit (the vin obviously says my car has a smeg system) I cant get a valid licence key.

I tried to generate one...

Hi all , My first post.

just got a Rifter allure 1.5 blue 100 ,20 plate , 3 days ago , low mileage , great runner. No really detailed handbook so I'm slightly lost as to what it has fitted.

It has lane assist, I think it recognises speed limit signs so I assume it has a camera but can I access the camera as a dash cam ?. Can I view the videos...

For chcnorris29 or anyone interested:
Good news is the RT6 head unit can be replaced with later NAC Wave2 head unit that was built-in into the latest DS5 series! I personally have swapped my SMEG+IV2 (mid 2015) for NAC (2018) 5 months ago.

What you need is:
a) NAC Wave2: 9821908880 (analog); 9821908980 (DAB+),
b) capacitive 7 touchscreen:...

For those interested, PSA have released European Map version 22 for Wave 2 systems today. So it should be available on your App or the direct download is here:

Click the link and choose to Save Link as . It's 9.2 Gb compressed :yikes:

I'm scouring the internet but can't seem to find anyone getting around this one yet.

So I have a Rifter 2022 with Nac wave 2 (at least I think I do from the forums I've seen up so far - 3d nav sat and Android/Apple) and am annoyed by the fact that it has only one USB port capable of Android/Apple connection while the other is only for charging....

Hi,
I own a DS3 crossback 69 plate.
I often (not always) have problem connecting CarPlay. Sometimes, when the lead is connected to the phone the car doesn’t link to CarPlay but only to ‘iPod’ instead.
Does anyone have this problem? or any tips on how to make it work properly every time I link the phone?

Thanks

Hi,
I own a DS3 crossback 69plate and the sat nav needs updating. The DS garage quoted me £144 to update it!!
Is it easy to do myself?
Thanks 😊

Hi,

Need som help.

I try to update the firmware and maps, getting this message; I have a 32 gb usb-stick (format FAT32)

Version is not compatible with the hardware

My current version:

31.08.05.86_NAC-r0

Suggested update which Ive downloaded via Citroen update:

42.03.33.42_NAC-r0

(23.2 GB. 2021-07-30)

My VIN-code:...

I have 2018 DS3 and I'm unable to connect my Samsung S22 to the mirrorlink in the setting. Anyone know why

I must admit that I am quite frustrated with the App and the software/firmware update method.
We own a DS3 Crossback E-Tense since 2020 and it has been a real challenge to perform updates.
I believe to have taken all the necessary requirements:

*Dowload on your PC first
*Make sure the USB stick is of 32GB and formatted in FAT32
*The naming of the...

My wife has a 2019 Citroen C3. The Android Auto sat nav has stopped working. The Samsung phone says ‘Can’t connect to car screen’ and the car screen says ‘Navigation System Absent’. I’ve switched the phone on and off and also changed the cable but it made no difference. Any ideas what could be wrong please?

Hi,

I have a 2016 DS5 (LHD - I Live in Spain). Vin: VF7**************[VIN obfuscated, can be read by forum staff]

When I turn on the car most of the time the audio system does not omit any sound, on all modules (Nav, Radio, Apple Play), then on a few occasions it works perfectly. The screen always works perfectly. The car has the Denon sound system.

I was contemplating doing a BSI...

Hi Everyone,

I am not very good when it comes to technical stuff for cars :rofl2: but i am in need of some help.
I have a citroen c3 67 plate car. I have been having issue with this in regards to the radio.
For sometime now its not wanted to connect to bluetooth, so i have been using a usb to play music through my car and satnav.

The usb...

Hey guys, I have just got a C3 from 2017 and was very excited to try Android Auto with it, hower the option is somehow missing in my NAC unit...

There is an option for CarPlay and Mirrorlink (which is a legacy option for Android and does not work any more) - but no Android Auto for some reason (photo attached)
The car when I got it initially came...

I have a Citroen DS3 which is a 2018 model. I have problems with the radio.
The radio does not come thru the speakers and neither does the calls when connected to Bluetooth. I have tried the radio as dab, fm and am. Every so often the radio will work but once you stop car it disappears again. The display works and when you try to change channels...

I'm still excitedly browsing the user manual for the Connected NAV system in my DS5 (not collected yet).

The manual (DS5 Connect Nav manual p13) mentions the following options...

TMC Traffic data - I understand this, had it on a previous car. It uses data broadcast on an FM radio station to send the data.
or TomTom traffic data - I understand...

Hi Everyone,

I’ve just got myself a late 2018 DS3 and so far I absolutely love it! I was wondering if anyone had had any issues with CarPlay at all ?

The system works with Bluetooth but the CarPlay app says to plug in a CarPlay device which my iPhone 13 is 😂

Also the MyDS app isn’t giving any stats when I have allowed it to access the services...

Hi guys, i currently have a C4 Grand Picasso (2014) VN: VF7**************[VIN obfuscated, can be read by forum staff]

The Touchscreen is the basic version (has no sat nav etc) ..i want to add the satnav feature or add an android system so it will allow me to use a satnav program along with other apps etc.

Is there any such mod/device available for my car? Ive had a look and came across...

Hi, please can someone give me some advise on the sat nav. It's a c4 grand picasso on a 2017 reg.
The sat nav is showing the car in a total different area, so.making the sat nav no good, it's been to citroen main dealers which have said there is a internal fault in NAC W2 audio navigation. It needs replacing in their eyes at a cost of £934...

We currently have a 63 plate Mk2 C4 Picasso exclusive.

I was in and out of the car last week cleaning so the doors were opened a few times getting in and out and sometimes left opened while I was vacuuming the car. I noticed on the top screen that it had come up economy mode a few times while I was doing this. Took about 30/40 mins or so to...

There is a new map that is available for the Wave 2 NAC for Europe (version 21) - but not officially released by PSA yet, so won't be available via the My Citroen App or the PC App as yet. This often happens whilst they are testing new releases and it can be a month or so later before they do release it publicly via their distribution network.

I have tried to update the software for the latest update using the Citroen update for a C3 2019 Edition:
21.08.87.32_NAC-r1

I downloaded this update and it get's 1/3 of the way on the update screen then brings up the error:

Firmware Update Error.

Remove USB stick

And goes to the blue screen of system has limited functionality when I remove...