C5 . . . . which model is this?

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Re: C5 . . . . which model is this?

Post by GiveMeABreak » 20 Aug 2019, 21:01

Hi Paul

I got my last one from autosteerdirect, link below. I tried looking for a Citroen rack and unsurprisingly, they don't seem to have any in at present (I wonder why)! It may be worth giving them a call to see when they expect stock back in. They have 99.4% positive feedback on ebay and I was very pleased with the quality of the rack. The rate these are failing is criminal to be honest, and would explain the shortages. So probably depends on the refurbishing time - but they do numerous other makes - so definitely worth calling them.

http://www.autosteerdirect.co.uk/racks.html

That leak will get bigger and will start costing you a bomb in LDS not to mention getting everywhere - so absolutely a priority to get it sorted. Let us know how you get on.

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Re: C5 . . . . which model is this?

Post by pasalima » 20 Aug 2019, 21:25

Thanks Marc,

I'll give them a buzz in the morning. Do you mind me asking how much was a quarter of the cost of the new Citroen part?
(I appreciate it was a couple of years ago)
Cheers,
Paul

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Re: C5 . . . . which model is this?

Post by GiveMeABreak » 20 Aug 2019, 21:36

There are 2 sizes of rack - a 180 and a 184. The 180 is the same as mine, and the cheaper rack is for the 184 steering angle ones.

The 184 angled rack is £1301 inc. VAT currently.
The 180 angled rack is £1719 inc. VAT currently.

UK prices of course.

Mine is the 180 and I paid £349 to Autosteer for my refurbished one back in May 2018.

If you want the correct part number for the rack for your specific model Paul, just pop up the VIN and I'll get it in a second.

So I actually paid a fifth of the price of the genuine OEM Citroen one - which was totally useless despite supposedly being modified.

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Re: C5 . . . . which model is this?

Post by pasalima » 20 Aug 2019, 23:46

Hi Marc,
Woa, that’s some price for a part that’s basically ineffective. Citroen should only charge a nominal replacement fee for a ‘known’ defective part, at least until they modify it properly.
Talk about spoiling the ship for a ha’p’orth of tar!
Apologies, rant over.

The vin is: VF7**************[VIN obfuscated, can be read by forum staff]

Thanks again,
Paul

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Re: C5 . . . . which model is this?

Post by GiveMeABreak » 21 Aug 2019, 00:56

Ok, so the revised part number for your rack is: 9801415480. It was originally 4001W3 until the 'modified' version (such as it was) came out.

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Re: C5 . . . . which model is this?

Post by pasalima » 21 Aug 2019, 16:09

I spoke to Autosteerdirect and although they don't have a replacement rack in stock, they quoted me £150 to refurb my own.
It just means the car's off the road for an extra few days, but at least I'll know it's the right part and that there's a 3 yr warranty.
Unlike that of Citroens £1,700+ with no guarantees!

So, I'll probably start the process next week and I'll report back.

Thanks for the contact.

Paul

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Re: C5 . . . . which model is this?

Post by GiveMeABreak » 21 Aug 2019, 16:16

That sounds like a plan Paul - and I'm sure they'll do a good job. In the interim, have a look at my last thread when mine failed - you'll need to source some seals - Citroen only supply the O' rings as part of the pipes and not separately. It is recommended that you fit slightly oversized ones as this is a known weak point.

https://www.frenchcarforum.co.uk/forum/ ... ng#p575859

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Re: C5 . . . . which model is this?

Post by bobins » 21 Aug 2019, 17:44

If you've not done so already, don't forget to add your broken steering rack to the Component Failures poll here ----> viewtopic.php?t=59630&start=45
:)

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Re: C5 . . . . which model is this?

Post by pasalima » 23 Aug 2019, 09:23

Thanks Marc,

I had a look at the link and I'm a little confused. I'd assumed Autosteer would be replacing all the seals when refurbing the rack.
Are the seals you reccomend getting an additional safeguard against future failure?

On the upside, I've driven a few hundred miles since getting the car back topped up with lds and there was no lds loss when I checked yesterday.
But I've a lot of driving to do in Sept., so I'll still get the job done asap.

Bobbins, thanks, will do.

Paul

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Re: C5 . . . . which model is this?

Post by GiveMeABreak » 23 Aug 2019, 09:32

Paul - the seal is fitted on the pinion - but you need new seals for the low and high pressure hydraulic pipes that connect to the rack.

In that thread - here is the post that Stu linked me to and where I bought mine from - as you can buy in small quantities - click on the images in the post to get the order details and sizes: The supplier is simplybearings and there is a link in the post:


https://www.frenchcarforum.co.uk/forum/ ... 45#p576062

Your mechanics will need to fit these seals - as normally Citroen only supply the seals with the new high and low pressure pipes and not separately - evidently unaware of the design fault at the time and did not anticipate the number of rack failures!

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Re: C5 . . . . which model is this?

Post by pasalima » 24 Aug 2019, 22:47

Marc,
Thanks for the heads up and the link, I'll give Simplybearings a ring on monday.
Much appreciated,
Paul

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Re: C5 . . . . which model is this?

Post by pasalima » 01 Sep 2019, 17:52

Hi Marc,
Just an update to advise that since I got the car back from the mechanic, I've checked the fluid levels daily to monitor any loss and there has been none!
It's quite unusual, as there should have been some lds loss over the period of a week. So, although I'm conscious that the rack issue will need to be addressed, I'm going to keep driving until there's some signs of fluid loss.
Rgds,
Paul

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Re: C5 . . . . which model is this?

Post by GiveMeABreak » 01 Sep 2019, 17:59

Ok, that is good - maybe it was just a fluid spill from topping up or something that was there already. Keep an eye on it though...