Hi all,
I've just installed a Diagbox up to 7.57 on Win10 laptop - the laptop is a recent acquisition and I'm not too familiar with it.
I've had a Diagbox installed on WinXP before (a different laptop) and the laptop recognises when VCI is plugged in and it installs drivers for it. When checked with VCI interface checker, it comes up with communication ok then I get version of the firmware displayed etc.
Now, with the new laptop, there is no indication whether drivers are installed and interface checker tells me comm is KO (whatever that means) and won't tell me what version it is - I'm guessing the drivers are not installed and the laptop does not see the VCI.
How do I fix this?
Cheers
Q re: VCI drivers for Win10
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Q re: VCI drivers for Win10
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Re: Q re: VCI drivers for Win10
Be aware that Windows 10 is nor really recommended as yet - and if it is a 64 bit operating system version of Windows 10, you'll not be able to use Lexia or Peugeot Planet 2000 as those are 16 bit applications and unsupported on 64 Bit operating systems natively.
Best to stick with Windows 7 if you can.
Best to stick with Windows 7 if you can.
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Marc
Marc
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Re: Q re: VCI drivers for Win10
Unfortunately I don't have Win 7 - I do have Win XP CD but as it is not supported so not keen on going that road, as the laptop won't be the dedicated Diagbox machine.
I've had two different laptops, both with WinXP - one worked fine (before it got stolen) but the other installed but just won't talk to the car.
It's just that I've read posts that say people had success with Win10, so thought perhaps they can possibly help.
cheers.
I've had two different laptops, both with WinXP - one worked fine (before it got stolen) but the other installed but just won't talk to the car.
It's just that I've read posts that say people had success with Win10, so thought perhaps they can possibly help.
cheers.
2006 C6 Exclusive 2.7HDi
1982 GSA Pallas
A couple of bikes
A boyracer car
1982 GSA Pallas
A couple of bikes
A boyracer car
- GiveMeABreak
- Forum Admin Team
- Posts: 37444
- Joined: 15 Sep 2015, 19:38
- Location: West Wales
- My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow - x 5742
Re: Q re: VCI drivers for Win10
So can you confirm whether you have a 32 or 64 bit version of Win10 Operating System?
If you have a 32 bit system, ensure you allow all firewall requests during installation and don’t have any anti virus software on. Try plugging in the VCI USB cable into each USB port waiting and allowing any drivers to install, then remove the cable and repeat on each USB port. If you have a 64 bit system then the version of Diagbox you have will very likely not have the drivers for Windows 10. You can try updating to 7.65 which should have the drivers for the 32 bit system I believe.
If you have a 32 bit system, ensure you allow all firewall requests during installation and don’t have any anti virus software on. Try plugging in the VCI USB cable into each USB port waiting and allowing any drivers to install, then remove the cable and repeat on each USB port. If you have a 64 bit system then the version of Diagbox you have will very likely not have the drivers for Windows 10. You can try updating to 7.65 which should have the drivers for the 32 bit system I believe.
Please Don't PM Me For Technical Help
Marc
Marc
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Re: Q re: VCI drivers for Win10
ok I'll check that out first - the CD/DVD I have goes up to 7.57 only then I have another CD/DVD which has 8.xx updates.
I'll search for the next update(s) for 7.xx before going up to 8.xx - I've heard not to go higher updates unless have to.
I'll search for the next update(s) for 7.xx before going up to 8.xx - I've heard not to go higher updates unless have to.
2006 C6 Exclusive 2.7HDi
1982 GSA Pallas
A couple of bikes
A boyracer car
1982 GSA Pallas
A couple of bikes
A boyracer car
- GiveMeABreak
- Forum Admin Team
- Posts: 37444
- Joined: 15 Sep 2015, 19:38
- Location: West Wales
- My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow - x 5742
Re: Q re: VCI drivers for Win10
Yes I have the update if you need them - just send me a private message - what vehicle are going to be using this on? Going to 7.65 and above will start to limit telecoding functions as they make the move over to remote configuration via PSA servers - which will limit what you can do. You don't want to have a live internet connection on whilst using Diagbox.
It would be worth just getting this update on to see if the drivers work and then you can always downgrade back to an earlier version.
It would be worth just getting this update on to see if the drivers work and then you can always downgrade back to an earlier version.
Please Don't PM Me For Technical Help
Marc
Marc
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- Posts: 339
- Joined: 07 Sep 2011, 11:03
- Location: Nouvelle-Zélande
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- x 5
Re: Q re: VCI drivers for Win10
looks like it's 64 bit.
2006 C6 Exclusive 2.7HDi
1982 GSA Pallas
A couple of bikes
A boyracer car
1982 GSA Pallas
A couple of bikes
A boyracer car
- GiveMeABreak
- Forum Admin Team
- Posts: 37444
- Joined: 15 Sep 2015, 19:38
- Location: West Wales
- My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow - x 5742
Re: Q re: VCI drivers for Win10
Ok, I've responded to your PM Sam - let me know how you get on.
Please Don't PM Me For Technical Help
Marc
Marc