Bluetooth problems

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welshguy
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Joined: 13 Mar 2019, 13:49

Bluetooth problems

Post by welshguy » 13 Mar 2019, 14:08

Hi,

I have a 2014 Citroen Relay 2.2 and I have a problem with the bluetooth. It did start to play up a bit a while ago, every time I tried to connect was telling me that couldn't find the connection; Now has stopped altogether, there is no connection and the switches on the steering wheel, other than the volume and the track selector, do not work and the odometer started flashing therefore every time that I have to use the phone I have to stop and switch off the engine.
Any thoughts?

Thanks

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GiveMeABreak
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Re: Bluetooth problems

Post by GiveMeABreak » 13 Mar 2019, 14:29

Yes, a common problem - these have a completely annoying Fiat system in as they are Fiat Ducatos essentially.

I did a bit on this issue witht he Fiat influence on this post - read it through to the end as you will see it also happens on the other FIAT affair - the NEMO:

viewtopic.php?f=48&t=58900

I have no documentation on these systems as they are mostly FIAT systems.

Lubo98
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Re: Bluetooth problems

Post by Lubo98 » 09 Sep 2019, 21:39

I need help if anyone can help i have a Citroen c3 64 plate bluetooth been fine and now sometimes paring is unsuccessful can anyone help tried reseting both devices and clearing conntectes devices

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GiveMeABreak
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Re: Bluetooth problems

Post by GiveMeABreak » 09 Sep 2019, 23:19

Post up your VIN, and details of your Mobile phone (Make, model and name / version / of your Android or IOS system software.

Lubo98
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Re: Bluetooth problems

Post by Lubo98 » 10 Sep 2019, 10:16

Will get vin soon but using
Andriod galaxy s10

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GiveMeABreak
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Re: Bluetooth problems

Post by GiveMeABreak » 10 Sep 2019, 10:50

I'll need the VIn as soon as you can, but to find the software version of the S10 follow this guide:

https://devicehelp.singtel.com/samsung/ ... e-version/

Lubo98
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Re: Bluetooth problems

Post by Lubo98 » 10 Sep 2019, 12:42

Android version 9 got s10 brand new earlier the year my partner who has exact phone couldnt connect now she cant and i can had car 1 year im 2nd owner and i was first to use bluetooth via radio so barely used

Lubo98
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Re: Bluetooth problems

Post by Lubo98 » 10 Sep 2019, 12:54

No sure what part is vin but this all what is written on windshield


Dot 39 as1 m91
43r 001409
E000189
......4

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GiveMeABreak
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Re: Bluetooth problems

Post by GiveMeABreak » 10 Sep 2019, 13:00

The VIN is on the log book or outside on windscreen passenger lower corner in the cutout. It will begin VF7**************[VIN obfuscated, can be read by forum staff] and is 17 alphanumeric in length.

Lubo98
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Re: Bluetooth problems

Post by Lubo98 » 10 Sep 2019, 14:24

VF7**************[VIN obfuscated, can be read by forum staff]

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Re: Bluetooth problems

Post by Lubo98 » 11 Sep 2019, 18:17

?

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GiveMeABreak
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Re: Bluetooth problems

Post by GiveMeABreak » 11 Sep 2019, 19:05

Ok,m so you have the RD45 in your C3.

A couple of things you can do:

1) Unpair all bluetooth phones from the RD45 and your Samsung Galaxy 10.
2) Try again to pair the phone
3) Make sure you select the correct Bluetooth profile when pairing and make sure you enter the correct pin within the time if asked.
4) Be aware that it will take some time for the RD45 to synchronise contacts and address book info - so no good expecting to have it all there instantly - it can take half an hour or longer depending on the amount of information and music you have.

Lubo98
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Re: Bluetooth problems

Post by Lubo98 » 11 Sep 2019, 21:04

Yeah i have tried all them for reason doesnt wotk all it says failure to connect and when try pair from phone says check phone setting but i have thoroughly and its all sweet not sure what else could a reset or switch fuses and also was wondering why sometimes my car does a cerntain amount of miles on mini clock then resets ovbsly not total millage
Thanks.

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GiveMeABreak
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Re: Bluetooth problems

Post by GiveMeABreak » 12 Sep 2019, 09:55

The Galaxy S10 is not one of the phones tested by PSA to guarantee compatibility - bu that does not mean it shouldn't work. Make sure you are on the latest phone software.

There are no fuses / switches to reset apart from a BSI reset:

BSI Reset / Battery Disconnect / Reconnect Procedure

As for the mileage - are you sure you're not getting one of the trip counters mixed up with the main mileage counter - the odometer will always maintain total miles, but the other displays are for Trip 1 or Trip 2, or could be the miles remaining on fuel left in tank or even miles to next service etc.

Do you not have a handbook for the car?

Lubo98
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Re: Bluetooth problems

Post by Lubo98 » 12 Sep 2019, 12:16

Okay will try reset and yeah i do doesnt mention problems with bluetooth or trouble shooting