NG4 resets/restarts every 1,5 minutes

This unit is the NG4 system, made by Harman Becker.
Main Features: DVD, Voice Commands, HighRes Display, 3D Mapping, Bluetooth Hands Free, Independent Phone with MDS Module, SD Card, USB, Jukebox.

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mrkijo
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My Cars: peugeot 3008

NG4 resets/restarts every 1,5 minutes

Post by mrkijo »

Dear Community,

thank you in advance for your attempt to help. Here is problem i have Peugeot 3008 2011 with NG4 device with the firmware NG4_D_N42c_N42.03. so what i did is i have tried to have map updated to maps that i found on internet apparently 2018-2. Update was interrupted few times with error but each time continued from the point of interruption. When update finished it took a while for maps to be active. After few day of usage device started freeze and to resets it self each 1,5 minute. i have tried to place in USB with Firmware, but unite refreezes so fast that the flashing the firmware cant start.

I have tried also holding 1,3,5 buttons, tried also holding mute+eject button without any result.

any possible solution to problem?

thanks
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GiveMeABreak
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Re: NG4 resets/restarts every 1,5 minutes

Post by GiveMeABreak »

Hi and welcome.

Those maps (as I'm sure you know) are not officially for the NG4 - they are modified BMW maps to make most of the functions work with the NG4. So it's a bit of a coincidence don't you think, that the issues started when you updated to these maps?

I have the same system and have not tried the BMW maps as I know there are problems with TMC, 3D buildings, and accented characters. But there could also be other problems that those who modified them are not yet aware of.

If I were you I would try and put the last original official maps (2016-2) back your NG4 and see if that stops the restarts.

Also, go into the system menu and restart it from there - that will wipe all the settings from the system and set it back to factory defaults.
Please Don't PM Me For Technical Help

Marc
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Re: NG4 resets/restarts every 1,5 minutes

Post by Yoshimura »

Hi

I have the same problem? Any solution?

BR
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GiveMeABreak
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Posts: 37005
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5646

Re: NG4 resets/restarts every 1,5 minutes

Post by GiveMeABreak »

I cloned my hard drive (to save it from wear) and use an SD Card now with IDE adapter and have less issues and faster start up.
Please Don't PM Me For Technical Help

Marc
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