Citroen C5 can not connect to Bluetooth

[Ahmedhussen]

Hi there ...I am newbie here ... I need help with my C5 audio system... I want to make a phone calls from my phone through the Bluetooth but I can not ... It seems that the 2008 has not got Bluetooth device installed on them even thou there is a phone button on the steering wheel... I want to upgrade it to be able to use the manufacturer fitted microphone and get the Bluetooth installed plus playing music straight from my phone ..please any help will appreciated..

[GiveMeABreak]

Hi and welcome.

Please post your VIN here so I can see exactly what system you have.

[Tiagovp]

Hi. I have the same problem on my c5 tourer 2009. I have the phone symbol on the steering wheel but in the car menu I don't see the phone symbol to make the Bluetooth connection. what do i need to do? or can't do Theo conection? best regards

[Peter.N.]

It seems you need a blue tooth adaptor, one of mine has got one but haven't tried it yet, the other hasn't. Its a small box stuck on the dashboard.

Peter

[GiveMeABreak]

Hi. I have the same problem on my c5 tourer 2009. I have the phone symbol on the steering wheel but in the car menu I don't see the phone symbol to make the Bluetooth connection. what do i need to do? or can't do Theo conection? best regards

Post your VIN up - you won't need an adaptor - the Head unit will either support or not support a bluetooth connection - depending on what you have.

If you have the basic RD4 system, then there was a hands free kit available; before the RD45 system was fitted which incorporated Bluetooth. All other later telematic systems already support Bluetooth except the RT4 which uses a SIM card. I'll know what, when we have your information.

If you have the basic RD4, your options are to fit the official hands free kit, upgrade to an RD45 Head unit or later full telematics system, or get a separate third party hands free kit.

[Tiagovp]

Hi. I have the same problem on my c5 tourer 2009. I have the phone symbol on the steering wheel but in the car menu I don't see the phone symbol to make the Bluetooth connection. what do i need to do? or can't do Theo conection? best regards

Post your VIN up - you won't need an adaptor - the Head unit will either support or not support a bluetooth connection - depending on what you have.

If you have the basic RD4 system, then there was a hands free kit available; before the RD45 system was fitted which incorporated Bluetooth. All other later telematic systems already support Bluetooth except the RT4 which uses a SIM card. I'll know what, when we have your information.

If you have the basic RD4, your options are to fit the official hands free kit, upgrade to an RD45 Head unit or later full telematics system, or get a separate third party hands free kit.

Hi Marc, thanks for your help. i will sent you a mensage with the code from my car. also i have de Aux conectinon in the glove compartment. This system apears in the car menu when i switch the source in the radio. Regards

[moizeau]

I'm not sure which display shows the tel options on the c5, If it's the top one (small non sat nav) it may be that it has had a screen replacement in the past. My 407 screen died (Borg unit, white plastic at the back). I replaced it with a Johnson Controls (black at the back) and set it up in Diagbox but I lost the tel option. I then found another in a car with tel option, fitted that and I got my tel back. Although the car has the option in the radio it needs a multifuntion display that recognises it.

[GiveMeABreak]

Hi Marc, thanks for your help. i will sent you a mensage with the code from my car. also i have de Aux conectinon in the glove compartment. This system apears in the car menu when i switch the source in the radio. Regards

Still awaiting VIN ... I've not received any message from you as yet (please post the VIN here - it is already automatically masked from public view by our software).

[Tiagovp]

Hi Marc, thanks for your help. i will sent you a mensage with the code from my car. also i have de Aux conectinon in the glove compartment. This system apears in the car menu when i switch the source in the radio. Regards

Still awaiting VIN ... I've not received any message from you as yet (please post the VIN here - it is already automatically masked from public view by our software).

Sorry Marc.
My VIN Code: VF7**************[VIN obfuscated, can be read by forum staff]

Thanks.
Regards

[GiveMeABreak]

Okay so confirmed, you have the RD4 system only. So you also do not have the hands-free telephone kit additional module installed, so would either need to upgrade to an RD45 system, that has built-in Bluetooth and audio streaming, or source an aftermarket alternative.

Furthermore, depending on the software version of the display screen, you may need an upgraded unit if upgrading to the RD 45 system. Some of the original screens do work if they are of a higher enough software level.

You can get FM transmitters that can output a telephone call from a smart phone through the FM module which you then tune into your radio, this then outputs phone calls through the cars audio system.

The steering wheels are commonly used throughout the different trim levels, therefore the telephone icon is normally used to answer or make telephone calls with vehicles which are equipped with an RD 45 or a full telematics system. Without this the button has no function.

Edit @Tiagovp - apologise, I had put 'RD45' in the first line, but I meant 'RD4' and have corrected this now - so all correct now Thanks for reminding me Steve.

[Tiagovp]

Hi Marc! Thanks for your help.
Regards

[mbrn1111]

Hello GiveMeABreak,

Just got used C5 today and I seem to have the same problem. Could you please check what system do I have?

My VIN is: VF7**************[VIN obfuscated, can be read by forum staff]

OP, how did you solve the issue? FM transmitter, 3rd party set ir something else?

[GiveMeABreak]

@ mbrn1111

You have the RD4 system and from your VIN, no hands free kit fitted. So no bluetooth, which is probably the reason why you can't get it working.

[mbrn1111]

Thanks GiveMeABreak.
I thought that might be the case.

[47vidm]

Hi

I’m new on this forum so any help would be appreciated.
I have just bought a 2008 C5 tourer and want to know what the options are for Bluetooth and being able to make calls.
I have seen the post that where the type of unit can be determined from the VIN
My vin is VF7**************[VIN obfuscated, can be read by forum staff].

Thanks in advance