NG4 Navidrive 3D Map Updates

This unit is the NG4 system, made by Harman Becker.
Main Features: DVD, Voice Commands, HighRes Display, 3D Mapping, Bluetooth Hands Free, Independent Phone with MDS Module, SD Card, USB, Jukebox.

Moderator: GiveMeABreak

User avatar
EDC5
(Donor 2020)
Posts: 1216
Joined: 01 Jul 2017, 21:48
Location: N. Wales
My Cars: Citroen C5 RHR AM6
x 120

Re: NG4 Navidrive 3D Map Updates

Post by EDC5 »

If you get an honest answer, I don't think it will make you happy. I suspect that the number of NG4 systems sold over the years was very low and maybe HERE maps charge a set fee for the development of the map updates rather than a per user fee therefore making the next update un-viable financially.
User avatar
GiveMeABreak
Forum Admin Team
Posts: 37005
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5646

Re: NG4 Navidrive 3D Map Updates

Post by GiveMeABreak »

I suspect it will very much be down to financial cost as you say Elis - but this is also a matter of principle and getting things right - I don't like being fobbed off with bull and at the least, I expect a proper considered response, given the previous lacklustre and worthless answer from a large manufacturer like PSA.

Hypothetically, imagine buying a bespoke PC from 'ACME computers' with a bespoke operating system from 'Carlos Fandango Software' to find out after 2 years CFS are not proving any updates or upgrades, which when queried, they say it is because ACME have not asked us to write any new software or driver updates, - sorry, but you'll have to go and buy a new PC!

It's exactly the same, PSA have to be the ones to initially request and pay for the development of a new NG4 version from HERE. But my gripe, apart from not having a new update :grr: , is that they don't seem to know their own jobs and responsibilities and have in effect lied about it by putting the responsibility with HERE.
Please Don't PM Me For Technical Help

Marc
User avatar
EDC5
(Donor 2020)
Posts: 1216
Joined: 01 Jul 2017, 21:48
Location: N. Wales
My Cars: Citroen C5 RHR AM6
x 120

Re: NG4 Navidrive 3D Map Updates

Post by EDC5 »

I get your point exactly, it's very disingenuous of PSA to blame HERE when it's them who are not willing to stump up the cash.

Do you happen to know the support status of the other NAV units fitted to the PSA range?
User avatar
GiveMeABreak
Forum Admin Team
Posts: 37005
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5646

Re: NG4 Navidrive 3D Map Updates

Post by GiveMeABreak »

MyWay is in the same boat as NG4 and it won't be too far on when RT6 support fizzles out too. This being down to the horrible touch screen affairs that they are shoving into the newer models that use mobile apps and subscription services that need 3G / 4G data to work - so if you live in the country / rural areas with limited mobile signal, yet alone any data, you are completely bu**ered.

The touch screens are bad enough and positively hideous IMHO as they are just like having a huge mobile phone stuffed into the dash - you simply have ZERO tactile ability as there are no buttons to operate just about everything on the car - so that means taking your eyes off the road and looking at the screen to adjust the heating, air flow and climate controls, the cruise control speed from the pre-selected speeds, the radio, and all the rest. No voice control on most of the units - so I really can't see how these things are legal to be honest.
Please Don't PM Me For Technical Help

Marc
Post Reply